Privacy Policy

Your privacy is important, so we’d like to explain what information we collect when you visit Arthrobalm.nz, why we collect it and how it is used. We’d also like to explain your options to access and control your information, our data security practices and other matters.

What Information do we collect from you? Why?

When you order a product or service off our website, we require your name, email address, shipping address, billing address. This allows us to process and fulfil your order and to notify you of your order status. If you decide to sign up for our mailing list we will require your email address — which we use to email you information you have requested. By using the Arthrobalm NZ website, you consent to the collection and use of this information by Arthrobalm NZ Ltd for the purpose it was given.
We may collect information about your computer: When you visit our Site, we may automatically collect information about your computer configuration, such as your browser type, operating system, IP address. This information will not reveal or be linked to you personally. We use this information to administer and run the site, and to comply with any requirements of law.

Credit Card Data Policy

We work diligently to protect the security of your personal information, including credit and debit card information.

We protect your credit and debit card information during transmission by using the Secure Sockets Layer (SSL) protocol, which encrypts your information when transmitted over the Internet. Global PC does not retain any card details. However they may be held by either Direct Payment Solutions (DPS) – review their Privacy Policy.

How do I change my personal information?

If at any time you would like to change any information in your account, just log into your Arthrobalm NZ website account using your email address and password. You will be able to update all your personal information.

Do we make any customer details available to third parties?

We do not disclose or sell our customers details to third parties including their email addresses. However, we may disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process.

Internet statistics and analytics

Arthrobalm NZ uses Google Analytics to better understand the behavior of visitors to our website, and to improve our website. For example, it helps us to identify how many users visit a particular page, and how many take a further step, such as adding items to the shopping cart. We have opted out of Google Analytics’ data sharing settings. For more information, view Google Analytics’ information on safeguarding your data.

What are Cookies? Why do we use them?

Cookies are small files stored by your browser in your computer when you visit our site. We use cookies to improve our site and make it easier to use. Cookies permit us to recognise users and avoid repetitive requests for the same information. We mostly use “session cookies” that are automatically deleted after each visit. Cookies from our site can’t be read by other sites. Most browsers will accept cookies until you change browser settings to refuse them.

How do we protect information we collect?

All transactions are processed via Paypal which are an authorised payment provider in New Zealand. No credit card details are stored by Atrthrobalm NZ
We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved.

Your right to access your information.

The Privacy Act of 1993 gives you the right to access and correct your personal information. To find out more about how to do this, please contact us. Alternatively, post your corrections to the attention of the Website Manager.

Your Consent To This Policy.

By using our Site, you agree to this Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. We may change it by posting a new version on our Site.

Product Savings

Savings show on this website; From Time toTime the prices May vary due to unforeseen Circumstances.

Legal Stuff

This site operates as-is and as-available. Any warranties of accuracy, quality, ttile, fitness or merchantability are disclaimed. We are not liable for direct, indirect, incidental or consequential damages or for events beyond our direct control.

 

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